Mark Villar launches 165-02 hotline for comments on DPWH

The public can now easily give feedback on projects implemented by the Department of Public Works and Highways with the launch of the 165-02 hotline connected to the office of Secretary Mark Villar.

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“It has been almost a month since I assumed office. As promised, we now have a 24/7 hotline (165-02) available to hear your feedback on how our agency can improve its policies, programmes, activities and projects,” he said. With the hotline, Villar said the public can now relay any complaint, query or suggestion they might have on any DPWH-implemented project nationwide.

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“DPWH Projects are projects of the Filipino people. We’re asking for the help of every Filipino in ensuring that the projects are implemented well and at the right quality,” Villar said. But while the hotline will be available 24/7, the Public Works Secretary warned those planning to abuse it to stop in their tracks. “Prank callers will not be tolerated. Allow us to do our job well,” he said.

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Other than the 24/7 Secretary’s Hotline (165-02), citizens may also text their feedback to 2920.

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